X1 Discovery, Inc. (“X1”) respects the privacy of your information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the X1 Search product (the “Software”) and about the use of Application Programming Interfaces (APIs) published and provided by platforms such as Microsoft, Google, Dropbox used by the software. By using X1 Search, you consent to the data practices described in this Privacy Policy. 

The Software is licensed to end users for its intended purpose to provide a seamless search experience across a user’s authorized data sources. The Software uses APIs from these providers, which are governed by their terms and conditions. For information on the terms and conditions of these third parties, please visit their websites. Some links are provided below for your convenience. These APIs are used solely with your explicit authorization and only for the purpose of providing the search features. Via the APIs, the Software provides its licensed end users with the ability to index and search data sources authorized to the user. The APIs work within the privacy settings of the account holders, and accordingly, the Software does not access data not authorized by the privacy settings of those account holders. 

LINKS TO THIRD PARTY PROVIDERS OF APIs

Google:  Terms of Service , Privacy Policy  

INFORMATION WE COLLECT

X1 Search collects information to provide a seamless search experience across your data sources. The types of information we collect may include: 
  • Counts of Data Sources and User Actions: To improve our product, we collect anonymized data about the number of data sources and how users interact with features. This data is anonymized and not used to personally identify users.
  • Diagnostic Data: To enhance product performance, we collect diagnostic information like error logs, system metadata, and application usage statistics. This data is anonymized and aggregated, emphasizing that it does not personally identify users. 
 
The Software does not collect or store passwords of account holders in any manner.   
 
You remain in full control of your data, including what is indexed, searched, tagged, or exported through the Software. X1 does not access or store your content unless you explicitly share content for support purposes. The licensed end user of the Software maintains custody and control of data indexed, searched, tagged, and exported for search productivity. X1 only has access to limited information when the licensed end user requests technical support and shares content with X1 customer support. 

 
HOW WE USE YOUR INFORMATION
 
  • Product Improvement: Diagnostic and usage data help us understand product performance, resolve technical issues, and improve our services. 
  • Support: We may use collected information to provide technical support, answer your questions, and address issues raised by users. 
 
 
INFORMATION SHARING AND DISCLOSURE
 
We do not sell or rent your personal information. We only share your information under the following circumstances: 
  • Required Disclosures: We may disclose your information when required by law, regulation, or government request. 
 
 
DATA SECURITY
 
We take the security of your information seriously. We use industry-standard encryption and security measures, such as SSL encryption for data transmission and robust access controls, to protect the data processed through X1 Search. 

CHANGES TO PRIVACY POLICY

X1 reserves the right to change this Privacy Policy at any time and will do so by posting changes to this Privacy Policy on the Site. The new Privacy Policy will apply to all current and past users of the Site and will replace any prior Privacy Policies that are inconsistent. 

DISPUTE RESOLUTION; INTEGRATION

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California applicable to agreements made and performed in California, excluding the application of the conflict of laws provisions. This Privacy Policy is subject to the Terms of Service posted on the Site, located at https://www.x1.com/terms-of-service/, which are incorporated herein by reference. 

CONTACT US

If you have any questions about this Privacy Policy or X1’s privacy practices, please contact us at https://www.x1.com/contact/.

Or you can contact us by mail at:
X1 Discovery, Inc.
251 S Lake Ave, Suite 800
Pasadena, CA 91101

SCOPE

This Privacy Policy specifically applies to the X1 Search product (the “Software”) and addresses the use of Application Programming Interfaces (APIs) published and provided by platforms such as Microsoft, Google, Dropbox used by the software. By using X1 Search, you consent to the data practices described in this Privacy Policy. 

For information about information collected by X1, please refer to X1’s Privacy Policy located at https://www.x1.com/privacy-policy/. 

Updated: December 1, 2024