Support for: X1 Search 8 and X1 Professional Client
Welcome to X1 Product Support. Our goal is to help you find answers to your product questions. Browse our frequently asked questions, knowledge base and forums to get the support you are looking for.
Knowledge Base >
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Community Forum >
Find advice and tips from X1-approved moderators and power users who have been using X1 for years.
FAQ >
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X1 Premium Support $24.95/yr
Get a guaranteed response time (within 12 business hours) from our expert Customer Care team, PLUS access to any and all product upgrades during your subscription.
New customers get a 90 day trial of premium support when they buy a product.
New customers get a 90 day trial of premium support when they buy a product.
Subscription includes access to dedicated support portal
- Immediate access to product updates
- Early access to new product releases
- Ability to submit cases to our expert Customer Care team
- Priority response to your initial case submission
(12 business hours)
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Submit a case to contact our Customer Care team
(response times are not guaranteed)
Submit a case to contact our Customer Care team
(response times are not guaranteed)
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